1. About This Privacy Policy

This Privacy Policy applies to information collected through the Reventa RCM website, including information submitted through contact forms, consultation requests, service inquiries, and other website interactions.

By using our website or voluntarily providing information through our online forms, you acknowledge that information may be handled as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not submit personal information through the website.

2. Information We May Collect

Depending on how you interact with Reventa RCM, you may voluntarily provide information such as:

• Your name and professional contact information.
• Practice or organization name.
• Email address.
• Business telephone or mobile phone number.
• NPI number, when requested for a business inquiry.
• Current software or EHR information.
• General practice or billing information provided voluntarily.
• Information included in consultation requests or messages.
• Other information you choose to provide to our team.

Please avoid submitting unnecessary patient-identifiable health information through general website forms unless specifically requested through an appropriate secure process.

3. Website & Technical Information

When you visit our website, certain technical information may be collected automatically by website infrastructure, hosting providers, security services, analytics platforms, or similar technologies used to operate and improve the website.

This information may include:

• IP address.
• Browser type and version.
• Device type and operating system.
• Pages visited and general website activity.
• Referring or exit pages.
• Date and time of website visits.
• General usage and performance information.

Technical information may be used to maintain website performance, improve usability, detect security issues, and understand general website traffic.

4. How We Use Information

Reventa RCM may use information collected through our website for legitimate business, operational, security, and communication purposes, including:

• Responding to questions and service inquiries.
• Responding to free consultation requests.
• Communicating with prospective or existing clients.
• Understanding practice needs and requested services.
• Providing information about our RCM and medical billing services.
• Improving our website and user experience.
• Maintaining website security and preventing misuse.
• Managing customer and business relationships.
• Supporting internal business operations.
• Complying with applicable legal and regulatory requirements.
• Providing communications that a user has requested or authorized.

5. Contact Forms & Consultation Requests

When you submit a contact form or request a free consultation, the information you provide may be used by Reventa RCM to review your inquiry and communicate with you regarding your request.

Depending on the form, information may include your name, practice name, email address, phone number, NPI number, software or EHR information, general financial information, and the message or questions you choose to submit.

Information submitted through a consultation request may be reviewed by authorized members of the Reventa RCM team for the purpose of responding to the inquiry and evaluating requested services.

6. Phone Numbers & SMS Communications

If you voluntarily provide a telephone or mobile phone number, Reventa RCM may use that number to respond to your inquiry, communicate about your consultation request, or provide communications that you have requested or authorized.

SMS Consent

Providing a telephone number does not automatically mean that you have consented to receive SMS marketing messages.

Where SMS consent is offered through a website form, SMS consent should be provided separately through an optional checkbox or other appropriate opt-in mechanism.

SMS consent is not a condition of purchasing services or submitting a consultation request.

Opting Out of SMS

If you have opted in to receive SMS messages from Reventa RCM, you may withdraw your consent at any time by replying STOP to an applicable text message.

For assistance, reply HELP or contact Reventa RCM through the contact information provided on our website.

Message frequency may vary. Message and data rates may apply depending on your mobile service provider.

7. How We May Share Information

Reventa RCM does not sell personal information for marketing purposes.

We may use trusted service providers and technology partners when reasonably necessary to operate our website, communicate with users, provide requested services, maintain security, process information, or support legitimate business operations.

These providers may process information on our behalf and may be subject to contractual or operational requirements designed to protect information appropriately.

Information may also be disclosed when reasonably necessary to:

• Comply with applicable law or legal process.
• Respond to valid governmental requests.
• Comply with court orders or other lawful requirements.
• Protect the rights, safety, security, or property of Reventa RCM.
• Protect our users or others from fraud, abuse, or security threats.

8. Data Security

Reventa RCM takes reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, misuse, alteration, loss, or disclosure.

Security measures may include access controls, appropriate authentication practices, system monitoring, secure technology configurations, and other safeguards appropriate to the nature of the information and the services being provided.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

9. Data Retention

Reventa RCM may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and communication records, resolve disputes, comply with applicable legal obligations, and protect legitimate business interests.

Retention periods may vary depending on the nature of the information and the reason it was collected.

10. Cookies & Similar Technologies

Our website may use cookies, pixels, analytics technologies, or similar technologies to support website functionality, security, performance, and general website usage analysis.

These technologies may help us understand how visitors use the website and identify opportunities to improve website performance and user experience.

Depending on your browser, device, and available settings, you may be able to restrict or disable certain cookies. Disabling cookies may affect some website functionality.

11. Third-Party Websites & Services

Our website may contain links to websites or services operated by third parties. These third parties may maintain their own privacy policies, terms, security practices, and data collection practices.

Reventa RCM is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage visitors to review the applicable privacy policies before submitting information to third-party websites or services.

12. Healthcare & Sensitive Information

Reventa RCM provides medical billing and revenue cycle management support to healthcare organizations. Healthcare-related information may require additional safeguards depending on the circumstances, applicable law, contractual obligations, and the manner in which information is received or processed.

Website visitors should not submit unnecessary patient-identifiable information through public website forms.

If a specific engagement requires the handling of protected health information or other regulated information, the applicable contractual, security, and compliance requirements should be addressed through the appropriate business and technical processes.

13. Children’s Privacy

Our website and services are intended primarily for adults, healthcare professionals, practices, organizations, and business users.

We do not knowingly seek to collect personal information from children who are not legally permitted to provide such information.

If you believe a child has provided personal information through our website, please contact us so the matter can be reviewed and addressed as appropriate.

14. Your Privacy Choices

Depending on applicable law, you may have certain rights or choices regarding personal information maintained by Reventa RCM.

You may contact us regarding information you have submitted through our website or regarding communications you receive from us.

Communication Preferences

If you no longer wish to receive optional communications, you may contact us to request that your communication preferences be updated.

SMS Preferences

If you have opted in to SMS communications, you may opt out at any time by replying STOP to an applicable SMS message.

15. Changes to This Privacy Policy

Reventa RCM may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, services, or applicable legal and regulatory requirements.

When changes are made, the revised Privacy Policy will be posted on this page along with an updated “Last Updated” date.

We encourage visitors to review this page periodically to remain informed about how information is handled.